Visit FAQs

  1. Why are visits by appointment?
    Craft Atelier is a working fibre and textile studio. Visits are scheduled so that we can prepare the space, make relevant tools and resources available, and ensure that one of us is present to host you.
  2. Can I visit without an appointment or attend a workshop without booking?
    No. Studio Appointments and Workshops must be booked in advance so that we can prepare the space, tools, and materials required.
    If you require urgent assistance with a project, please contact us via WhatsApp or social media. We will advise on the most suitable arrangement.
  3. What if I am unsure whether I should book a Studio Appointment or a Workshop?
    If you're unsure which option is best for your needs, feel free to contact us and tell us a little about what you'd like to explore, learn, or make. We will be happy to advise.
  4. Can someone accompany me during a Studio Appointment or Workshop?
    Studio Appointments may accommodate accompanying visitors, subject to studio capacity. Please indicate the number of visitors when booking.
    Workshops are intended for registered participants. If an accompanying person wishes to participate, they should register for the workshop as well.
  5. Can I bring children?
    Children are welcome for studio appointments when accompanied by a responsible adult.
    For Workshops, children aged 9 and above who can follow guidance independently and manage their own needs may attend without an adult. Younger children may participate when accompanied by an adult participant. In this case, both child and adult are registered participants in the workshop.
  6. Are strollers allowed?
    Strollers may need to be left outside the studio due to space constraints, unless they fold compactly. If you plan to bring a stroller, please let us know when booking so we can advise.
  7. Can I bring my own materials?
    If you intend to bring materials for discussion, project guidance, troubleshooting, or use during a Workshop, we recommend contacting us beforehand so we can advise on suitability and prepare accordingly.
  8. Can I use studio equipment?
    Studio equipment is generally available only as part of specific activities, workshops, or arrangements made in advance. If you require access to particular tools, please mention this when booking.
  9. What language are Studio Appointments and Workshops conducted in?
    Studio Appointments and Workshops are conducted primarily in English. Mandarin support is also available.
  10. Are food and drinks allowed?
    To protect fibres, tools, and work surfaces, food and drinks are generally discouraged. For longer Workshops, bottled water and simple snacks are acceptable.
  11. Are pets allowed?
    Pets are not permitted in the studio.
  12. What should I know about the studio environment?
    As a fibre studio, wool, lanolin, dyes, threads, and other materials may be present. Visitors with sensitivities may wish to prepare accordingly.
  13. Is the studio accessible?
    The studio is located on Level 3 with lift access and underground parking. Our entrance accommodates a standard-sized wheelchair.
    If you have specific accessibility requirements, please let us know and we will be happy to advise.
  14. Can I take photographs in the studio?
    Personal photography is welcome.
    We may also photograph visits and workshops for documentation purposes. Where possible, we avoid showing identifiable faces without participants' agreement.
    For media, press, or commercial photography, please contact us in advance.